Terms & Conditions
Welcome to Sensoper Controls and Renewables. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions.
1. General
- These terms apply to all users, customers, and visitors.
- By using our services, you confirm that you are legally capable of entering into a binding agreement.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Services
- We provide solar EPC (Engineering, Procurement, and Construction) services, including system design, installation, and maintenance.
- Product specifications, pricing, and availability are subject to change without notice.
- We strive for accuracy but do not guarantee that all descriptions or content are error-free.
3. Orders & Payments
- All orders are subject to acceptance and availability.
- Payments must be made as per agreed terms (advance, milestone, or full payment).
- We reserve the right to cancel or refuse any order at our discretion.
4. Installation & Project Execution
- Installation timelines may vary based on site conditions, approvals, and external factors.
- Customers must provide accurate site details and necessary access for installation.
- Any delay due to government approvals, weather, or third-party issues is not our liability.
5. Pricing & Taxes
- All prices are subject to applicable taxes (GST and other charges).
- Additional costs may apply for changes in project scope or unforeseen site conditions.
6. Warranty & Liability
- Products are covered under manufacturer warranty terms.
- We are not liable for damages caused by misuse, improper installation (by third parties), or external factors.
- Our liability is limited to the value of the product or service provided.
7. Returns, Refunds & Cancellation
- Returns and refunds are governed by our Return & Refund Policy.
- Order cancellations must be requested before dispatch or project initiation.
- Service charges may apply for cancellations after project commencement.
8. Intellectual Property
- All content, logos, designs, and materials on our website are the property of Sensoper Controls and Renewables.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Privacy
- Your personal information is handled as per our Privacy Policy.
- By using our services, you consent to the collection and use of your data as described.
10. Force Majeure
- We are not responsible for delays or failure in performance due to events beyond our control, including natural disasters, government restrictions, or supply chain disruptions.
11. Governing Law
- These Terms & Conditions shall be governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in Erode, Tamil Nadu.